MONTREAL, June 27, 2024 (GLOBE NEWSWIRE) -- gaiia, the innovative operating system designed specifically for Internet Service Providers (ISPs), has successfully raised US$13.2M in a Series A financing round led by Inovia Capital with participation from new investors GTMfund, General Advance, Simon De Baene and Manon Brouillette (ex-CEO of Videotron and Verizon Consumer Group) as well as existing investor YCombinator. This fresh funding will enable gaiia to scale and serve customers across North America, Europe and Latin America. ISPs are the backbone of the world economy, providing the essential infrastructure that connects people globally. Despite their critical role, the telecom industry has the lowest Net Promoter Score (NPS) among all industries, highlighting significant gaps in customer satisfaction and service delivery. As a consequence, average annual churn rates for ISPs can reach ...